Make the comeback with us

Welcome back everyone, it’s been great to see so many customers returning to our leisure centres. 

Since reopening, restrictions on numbers to comply with social distancing, together with high demand has meant classes and sessions have filled quickly, and some customers have had difficulty accessing our gyms, classes and swimming pools at peak times.

The easing of restrictions has now given us an opportunity to review our Covid safe processes, and we will be making some changes to allow us to safely accommodate more people within our sessions and classes.

  • We will be making more spaces available in our gyms, classes and play sessions on or before 31st May.
  • From 7th June, we will making extra places available at swimming sessions, and also making changes to our swimming timetable to make it easier for juniors to access public swimming sessions. This will mean more places available in lane swimming and other popular sessions. Lane swimming will continue to be pre-booked, but public swimming, family swim and parent and toddler sessions will not need to be booked in advance. Look out for our new updated swimming timetable coming soon.
  • From 31st May, badminton, squash and table tennis will now be available for up to four people from four different households, or a single household if more than four people. (Please note: squash is currently only available in Canolfan Hamdden Huw Jones, Corwen and on selected days in Prestatyn Leisure Centre). In order to book, please contact the Centre directly.
  • Soft play sessions at Ruthin and Llangollen will also restart from 7th June.

We are constantly monitoring Welsh Government guidance and reviewing our Covid safe processes, and will make more places and activities available as soon as the guidance allows.

Further details are available below.

Our priority and commitment remains to keeping you and our staff safe, whilst delivering the best possible customer experience.

fitness suites
fitness classes
Swimming
indoor and outdoor sports
play

Thank you for your continued support, and for ‘making the comeback’ with Denbighshire Leisure Ltd.

Details of the processes in place to keep our customers and staff safe are available here Customer Safety


Fitness Suites

Fitness suites are available for members and non members.  If you are not a member and would like to join, please contact your preferred centre. You can find contact details here.

Please note – for safety reasons maximum numbers have been reduced.  At peak times there may be a short wait before you can enter.

On arrival at the centre, staff will explain the processes in place for social distancing.

Changing rooms and designated toilets are available for use by customers.  Showers are currently not available. 

Junior Fitness

We have increased the number of open sessions available to Junior Fitness members.   

Drinking fountains are available, but for safety reasons customers are encouraged to bring their own drinking water for activities.

Lockers are available for customer use.

Equipment will be cleaned regularly by staff.  In addition customers are requested to clean equipment before and after use with the cleaning materials available.

Please read our customer safety information carefully for full details of how to use our centres safely.

Fitness Classes

Fitness classes are available to members and non-members.  If you are not a member and would like to join, please contact your preferred centre. You can find contact details here.

All classes need to be pre-booked before attending.

If you wish to change a booking, please call or email the centre directly. We cannot make changes to bookings via social media.

On arrival at the centre, staff will explain the processes in place for social distancing.

Changing rooms and showers are not available and customers should arrive changed for their activity. Designated toilets are available for use by customers.

Bring enough drinking water for your activity as our water fountains are not in use.

book classes
Timetables

Customers are encouraged to bring their own mat to participate in classes, however vinyl mats can be provided.

Where equipment is provided, it will be cleaned by staff before the start of the session. As an additional protection, customers are requested to clean centre equipment before and after use with the cleaning materials provided.

Please arrive on time for your session. Wherever possible try not to arrive any more than 10 minutes early.

Sessions will close 5 minutes after the class begins and no further customers will be allowed to join.

Before and after classes please do not congregate for social discussions.

Please read our customer safety information carefully for full details of how to use our centres safely.

Swimming

Timetables

Swimming sessions are available to members and non-members.

Lane Swimming sessions still need to be pre-booked. 

Family Swim / Public Swimming / Parent and Toddler sessions do not require booking and are on a first come first served basis. 

To book a Lane Swimming session please contact your preferred Leisure Centre.

  • Rhyl Leisure Centre – 01824 712661
  • Nova Prestatyn – 01824 712323
  • Ruthin Leisure Centre – 01824 712665
  • Denbigh Leisure Centre – 01824 712664
  • Canolfan Hamdden Huw Jones, Corwen – 01824 712666

If you wish to change a booking, please call or email the centre directly. We cannot make changes to bookings via social media.

On arrival at the centre, staff will explain the processes in place for social distancing.

Toilets and changing rooms are available to pool users and we ask that people respect social distancing when using these facilities.  Please note showers are not available for use.

Lockers are available for use.  We ask that you do not leave personal possessions in the cubicles.

Cleaning equipment is available in the changing area, and customers are requested to clean cubicles before and after use.

Please arrive on time for your session. Wherever possible try not to arrive any more than 10 minutes early.

If you require the pool hoist, please call the centre in advance.

Please read our customer safety information carefully for full details of how to use our centres safely.

Swimming Lessons

Our swimming lesson programme has now recommenced with Waves 3-7 and Rookie Lifeguard.  

We are still awaiting further guidance from Welsh Government before we can re-commence the Splash, Wave 1 and 2 programmes.  As teaching takes place in the water, social distancing issues mean we will be unable to deliver these classes until restrictions ease.  

Thank you for your patience. We are pleased to welcome you back safely to our pools. 

If you need any further information, please contact your local centre.

Swimming Sessions Available (from 7th June)

Adult Lanes

These sessions are for people aged 16 years and over.  Single lanes will be in operation with a maximum of 7 people per lane. Please be advised that there will be mixed abilities within each lane, so please be considerate to others swimmers. A ‘no overtaking’ policy will apply, and swimmers are expected to make way for faster swimmers at the end of each length.

Leisure Card – £4.10 per person
Non Leisure Card – £6.00
Total Gym, Gym & Swim and Swimming Members – Free
Over 60’s – £2.50.
**Over 60’s eligible for free swimming on selected sessions.

Aqua Aerobics / Aqua Zumba / Swim Fit

Fitness in the water designed to improve stamina, strength and toning with no pressure on joints. For 16 years and upwards.

Leisure Card – £4.80 per person
Non Leisure Card – £6.00
Total Gym and Classes Members – Free

** Over 60’s eligible for free classes on selected sessions.

Family Swim

Have fun as a family at our Family Swim sessions. Play, swim and splash around. A family swim requires at least 1 adult and must meet existing child to responsible adult supervision ratios.

Selected sessions are free for Under 16s please see our timetables.

Leisure Card – Adults £4.10    Children £2.60
Non Leisure Card – Adults £6.00   Children £3.60
Family Ticket* with Leisure Card £10.10  Non Leisure Card – £15.10
*Limited to 2 adults and 2 children.
Children enrolled in our swimming programme, swim for free.

Public Swim

We now have public swimming sessions available for all ages and abilities.  Under 8s must be accompanied by an adult.

Leisure Card – Adults £4.10    Children £2.60
Non Leisure Card – Adults £6.00   Children £3.60
Family Ticket* with Leisure Card £10.10  Non Leisure Card – £15.10
*Limited to 2 adults and 2 children.
Children enrolled in our swimming programme, swim for free.

Parent & Toddler

Parent and Toddler sessions are for children aged 3 and under.  Parents must meet existing child to responsible adult supervision ratios.

Leisure Card per adult – £3.10
Non Leisure Card per adult – £4.10

Disability sessions

These sessions are specifically for swimmers with additional needs, and both swimmers and carers swim for free.

Indoor Sports

 

Adults / Under 18s can participate in organised indoor group activities (clubs/organisations only).  Adults are limited to a maximum of 30 people per group. There are no limits on group sizes for under 18s.

Welsh Government guidance now allows for individual activities for up to 4 people from different households eg badminton, table tennis and squash. 

All sessions will need to be pre-booked before attendance.

Changing rooms and showers will not be available.  Designated toilets will be available for use.

Please read our customer safety information carefully for full details of how to use our centres safely.

Outdoor Sports

 

Adults / Under 18s can participate in organised outdoor activities (clubs / organisations only).  Adults are limited to a maximum of 50 people per group.  There are no limits on group sizes for under 18s.

Changing room and showers are not available.  Designated toilets are available for use. 

Please read our customer safety information carefully for full details of how to use our centres safely.

 

Soft Play

Indoor soft play sessions at Llangollen and Ruthin will recommence from 7th June.  Unfortunately we are unable to offer soft play parties at the current time.  

Play at Nova

  For prices and opening times please visit our website.

Nova website

Parents will be allowed into the Play frame but should still social distance from other adults.

The Play Café is currently closed.  We are awaiting further guidance from Welsh Government on dates for reopening.

Toilets are available to customers and we ask that people respect social distancing when using these facilities.

Please read our customer safety information carefully for full details of how to use our centres safely.

Customer Safety

Our safety processes are continually reviewed for all of our sites.  These are designed to ensure we are complying fully with all government advice, and are keeping our colleagues and customers safe.  These processes will continue, but may change as and when government advice is updated.

We fully encourage customers to take responsibility for sanitising certain areas before and after use.  This includes fitness suite equipment, changing room benches/cubicles and class equipment.

For your comfort and safety, you will see our staff carrying out regular intensive cleaning.  They have all been trained according to Covid-19 guidelines. Please help them by adhering to any signs, notices and instructions given.

When visiting our gyms, leisure centres, swimming pools and attractions, you will need to wear a face covering in reception areas, changing rooms, toilets and circulation areas. You won’t need to wear one while you are exercising in the gym, taking part in a class, swimming or within Nova Play or the Ninja TAG arenas.

Please sanitise your hands on arrival and on leaving. For your comfort and safety additional waste paper towel dispensers and hand sanitiser stations are positioned at the entrance and around the centre.

Additional signage has been put in place to guide customers and to help you understand changes that have been made to allow the facility to open.

A one-way entry and exit system, will be used where practical.

We will, of course, continue to enforce social distancing measures and extensive cleaning throughout all of our facilities.

Please do not enter one of our buildings if you feel unwell or experience the symptoms of Covid-19.

Booking Terms and Conditions

  • All activities / sessions except the Fitness Suite must be pre-booked.
  • Sessions / activities can be booked 7 days in advance for members and 4 for non-members.
  • Cancellations – you must give at least 2 hours’ notice if you are unable to attend. Failure to do so may result in a non-member fee being charges. Please email the centre to cancel your booking.
  • Should a member not turn up for 3 sessions / activities they will lose their priority booking privilege. (Members will lose their priority booking privilege for 1 week from the day of missed session)
  • All bookings are subject to availability. We cannot guarantee a place in any session.
  • No refunds will be made for missed sessions. Where there is a legitimate reason for not attending a session, a credit will be made to be used at one of our DLL facilities.
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