Covid-19 Safety Measures

The safety of customers and staff is of paramount importance to Denbighshire Leisure, and we ensure that we follow the latest Government Covid guidance across all of our facilities.

General

In line with Goverment guidance, face masks must be work within facilities unless you are taking part in an activity.

All customers should maintain 2m social distancing in our facilities.  When using corridors, customers should keep to the left, to assist with social distancing.

Customers should not enter our facilities if they are experiencing Covid symptoms

Sanitising equipment is provided in the gym, changing rooms, etc and we ask customers to wipe down equipment after use.

Hand sanitisers are situated around the facility for everyone’s comfort and hygiene.

Thank you for your continued support.

fitness suites
fitness classes
Swimming
indoor and outdoor sports
play

Fitness Suites

To ensure social distancing is maintained, we are now operating at a reduced capacity and some equipment has been marked out of use.  We ask all customers to respect social distancing whilst exercising, and to maintain a 2m distance between themselves and other members.

If you are not a member and would like to join, please contact your preferred centre. You can find contact details here.

Drinking fountains are available, but for safety reasons customers are encouraged to bring their own drinking water for activities.

Equipment will be cleaned regularly by staff.  In addition customers are requested to clean equipment before and after use with the cleaning materials available.

Customer safety information is available at the entrance of all centres, and provides full details of how to use our centres safely.

Fitness Classes

To ensure social distancing is maintained, we are currently operating classes at reduced capacities.  All classes need to be pre-booked before attending.

Total Gym and Total Gym Premium members can change or cancel bookings online.  All other customers, who wish to change a booking should call or email the centre directly.  We cannot make changes to bookings via social media. 

Fitness classes are available to members and non-members.  If you are not a member and would like to join, please contact your preferred centre. You can find contact details here.

book classes
Timetables

Drinking fountains are available, but we encourage customers to bring enough water for their activity.

Customers are encouraged to bring their own mat to participate in classes, however vinyl mats can be provided.

Where equipment is provided, it will be cleaned by staff before the start of the session. As an additional protection, customers are requested to clean centre equipment before and after use with the cleaning materials provided.

Please arrive on time for your session. Wherever possible try not to arrive any more than 10 minutes early.

Sessions will close 5 minutes after the class begins and no further customers will be allowed to join. 

Customer safety information is available at the entrance of all centres, and provides full details of how to use our centres safely.

Swimming

Timetables

Swimming sessions are available to members and non-members.

Family Swim / Public Swimming / Parent and Toddler sessions are operating at reduced capacities to ensure social distancing is maintained. Other sessions are operating as normal.

Swimming sessions cannot be pre-booked, and are available on a first come first saved basis.   

We ask that you do not leave personal possessions in the cubicles.

Cleaning equipment is available in the changing area, and customers are requested to clean cubicles before and after use.

Please arrive on time for your session. Wherever possible try not to arrive any more than 10 minutes early.

If you require the pool hoist, please call the centre in advance.

Customer safety information is available at the entrance of all centres, and provides full details of how to use our centres safely.

Swimming Lessons

We are now operating a full swimming lesson programme.

To comply with social distancing requirements, we have had to update our policy for spectators. The spectator policy varies between centres due to the differing spectating facilities available.

Nova and Rhyl Leisure Centre
One adult spectator per child for all swimming lessons

Canolfan Hamdden Huw Jones, Ruthin and Denbigh Leisure Centres:
One parent per child for Splash Lessons.
For Wave 1 and above, no spectating can be accommodated at the current time. Parents / guardians can still assist children with changing, after which children should be taken onto poolside to meet with their instructor.

Parents / guardians are then asked to please remain within the vicinity of the centre as they may be contacted should their child require assistance.

Please ensure your up-to-date contact details are available at Reception.

If you interested in starting swimming lessons please contact your local centre to discuss.

If you need any further information, please contact your local centre.

Swimming Sessions 

Adult Lanes

These sessions are for people aged 16 years and over.  Please be advised that there will be mixed abilities within each lane, so please be considerate to others swimmers. A ‘no overtaking’ policy will apply, and swimmers are expected to make way for faster swimmers at the end of each length.

Leisure Card – £4.10 per person
Non Leisure Card – £6.00
Total Gym, Gym & Swim and Swimming Members – Free
Over 60’s – £2.50.
**Over 60’s eligible for free swimming on selected sessions.

Aqua Aerobics / Aqua Zumba / Swim Fit

Fitness in the water designed to improve stamina, strength and toning with no pressure on joints. For 16 years and upwards.

Leisure Card – £4.80 per person
Non Leisure Card – £6.00
Total Gym and Classes Members – Free

** Over 60’s eligible for free classes on selected sessions.

Family Swim 

(Capacity currently reduced by 50%)

Have fun as a family at our Family Swim sessions. Play, swim and splash around. A family swim requires at least 1 adult and must meet existing child to responsible adult supervision ratios.

Selected sessions are free for Under 16s please see our timetables.

Leisure Card – Adults £4.10    Children £2.60
Non Leisure Card – Adults £6.00   Children £3.60
Family Ticket* with Leisure Card £10.10  Non Leisure Card – £15.10
*Limited to 2 adults and 2 children.
Children enrolled in our swimming programme, swim for free.

Public Swim

(Capacity currently reduced by 50%)

Public swimming sessions are available for all ages and abilities.  Under 8s must be accompanied by an adult.

Leisure Card – Adults £4.10    Children £2.60
Non Leisure Card – Adults £6.00   Children £3.60
Family Ticket* with Leisure Card £10.10  Non Leisure Card – £15.10
*Limited to 2 adults and 2 children.
Children enrolled in our swimming programme, swim for free.

Parent & Toddler

(Capacity currently reduced by 50%)

Parent and Toddler sessions are for children aged 3 and under.  Parents must meet existing child to responsible adult supervision ratios.

Leisure Card per adult – £3.10
Non Leisure Card per adult – £4.10

Disability sessions

These sessions are specifically for swimmers with additional needs, and both swimmers and carers swim for free.

Indoor Sports

In line with Government guidelines, there is now a limit of 20 people per group for indoor sport bookings.  

All sessions will need to be pre-booked before attendance.

Customer safety information is available at the entrance of all centres, and provides full details of how to use our centres safely.

Outdoor Sports

In line with Government guidelines, there is now a limit of 40 people per pitch for outdoor sport bookings.  

All sessions will need to be pre-booked before attendance.

Customer safety information is available at the entrance of all centres, and provides full details of how to use our centres safely.

Soft Play

Indoor soft play are available at Rhyl, Ruthin and Llangollen Leisure Centres.  

Play at Nova

In line with Government guidelines, we are currently operating at a reduced capacity.  Session times are as follows :-

9am – 11am 

11am – 1pm

1pm – 3pm

3pm – 6pm

Customers can book over the telephone (01824 712323) or at Nova Reception.  Due to high demand booking is advisable. 

For prices and opening times please visit our website.

Nova website

Customer safety information is available at the entrance of all centres, and provides full details of how to use our centres safely.

Booking Terms & Conditions

  • For activities that need to be pre-booked, members can book 7 days in advance and non-members 4 days in advance.
  • Cancellations – you must give at least 2 hours’ notice if you are unable to attend. Failure to do so may result in a non-member fee being charged. Please call the centre to cancel your booking.
  • Should a member not turn up for 3 sessions / activities they will lose their priority booking privilege. (Members will lose their priority booking privilege for 1 week from the day of missed session)
  • No refunds will be made for missed sessions. Where there is a legitimate reason for not attending a session, a credit will be made to be used at one of our DLL facilities. 
  • All bookings are subject to availability. We cannot guarantee a place in any session.

Separate terms and conditions apply to block bookings. 
Details can be found here.

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