HOMEPAGE

New Staff

our values
your time conversations
your first 6 months

Welcome to Denbighshire Leisure Ltd, we are delighted to have you as part of our team!

Denbighshire Leisure Ltd is a UK-leading health, sport and leisure Company, with a range of leisure centres, attractions, food and beverage outlets, and community sports and arts teams. Take a look at our ‘About Us’ webpage to see our full range of offers.

We have a culture of high performance and team work; we set high expectations for our staff and expect our staff to do the same for us. We offer a wealth of staff benefits, and nurture and grow talent. We want to build you up to be the best version of you.

“Providing high quality, accessible leisure opportunities which attract high levels of participation and improve the wellbeing of our residents and visitors”


Our Values

Our goal is quite simple – to be the best. We want to give our customers the best experiences, provide our staff with the best working conditions and opportunities, and to have the best offers available. To achieve this, we have a set of values that we all work to, and share.

Click on each one to find out more:

Ambition & Growth

What this means for staff

  • You are supported to develop yourself, through training, experiences and skill development
  • Coaching and mentoring is available to you
  • Leadership is nurtured and grown within staff who desire to become managers and leaders
  • You are supported to learn from feedback, to continue to develop and grow

What this means for DLL

  • We set ambitious yet achievable goals
  • We will continue to reinvest and develop offers, to ensure continued growth of the business
  • Leadership is identified and supported within the Company
  • We will innovate and problem solve to ensure the highest standard of service

Trust & Integrity

What this means for staff

  • You are honest and will ask for help when you need it
  • You support colleagues and show consideration for others
  • You are loyal to your colleagues and to the Company – we are one team
  • You take responsibility for your work and for mistakes

What this means for DLL

  • We will make decisions based on what’s right, not what is easiest
  • We champion ethical and sustainable choices, sourcing local produce and ethically made products, where viable
  • We will always act with transparency and honesty

Excellence & Resilience

What this means for staff

  • You deliver excellent service to customers
  • You are supported to be your best self, and to learn from your mistakes
  • You are treated with respect and dignity
  • You are resilient, adapting to change, and persevering through challenge

What this means for DLL

  • We will deliver excellent facilities that meet the needs of the community
  • We will deliver a range of offers that ensure the entire community is able to engage
  • We celebrate excellence and success
  • We will always strive to be the best, to be industry leaders

Pride & Passion

What this means for staff

  • You are passionate about what you do – do what you love
  • You give 100% to everything you do
  • You are supported to develop interests and careers
  • You take pride in your role within the Company, and are proud of working for Denbighshire Leisure Ltd

What this means for DLL

  • We behave as one team in all we do
  • We nurture passion within our staff, customers and communities
  • We are passionate about what we do, the services we provide, and the high standards we set ourselves

Your first 6 months

On your first day with Denbighshire Leisure Ltd, you will be shown around your new the site, and given an induction with your manager. The induction will go through various essentials, such as Health and Safety, where the toilets and staff rooms are, how your holidays and hours will all work etc. If there’s anything you’re not sure about then just ask your manager, they’ll be happy to help.

All our new staff have a 6-month Probationary Period, where you’ll meet with your manager at 3 months, and 5 months. These are a great opportunity to check in and see how things are going, whether you’re enjoying your role and if you need any support.


‘Your Time’ Conversations

We feel it’s very important for staff to be given the opportunity to have some one-to-one time with their manager, and therefore all staff will have at least 3 Your Time Conversations per year.  Depending on your role, and how often you and your manager want to catch up, these could be as regular as every month.  Your Time Conversations provide a dedicated space and time for just you and your manager to have a meaningful conversation, to discuss how things are going, your workload and objectives, your development opportunities etc.

We have 3 types of Conversation depending on job role and what you’d like:

  • Your Time
  • Your Time EXPRESS
  • Your Time EXTRA

Typically, front line staff will have a Your Time EXPRESS conversation, whilst supervisors, managers, and office workers will have a Your Time conversation. All staff with significant responsibility will automatically have a Your Time EXTRA conversation once a year.   Your Time EXTRA conversations are also available to any member of staff on request, if they’d like one to support personal and professional development.


Careers with Denbighshire Leisure Ltd

Click below to see what jobs we have available at the moment.

MORE INFORMATION

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