The obvious desire for betterment that has been sustained and developed over the last 10 years, shows no sign of abating – the service ambition is simply to be the best.
You have created a particularly good hybrid in Denbighshire, which captures the good social objectives of what municipal provision should be about, whilst delivering it in a way that is not very different to the approach taken by the private sector in terms of commerciality. This is not easily achieved and frankly, I do not see it often in either my day to day job, through my networks or in connection with my association with CIMSPA. I think that I would characterise what you do as measured entrepreneurship! This means that you are prepared to take calculated risks in pursuit of service improvement, and from what I have seen, it has been a success.
